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Thank you for visiting lespommettes.com. We have prepared the information below to ensure that your experience on our website is one you'll want to repeat again and again. lespommettes.com provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may "bookmark" a particular portion of lespommettes.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since at anytime, lespommettes.com may revise this agreement, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.
Les Pommettes ONLINE RETURN POLICY
We are glad to exchange any full price, unworn, unwashed merchandise within 10 days of receipt of shipment. All items returned for an exchange or refund must be unworn and have any original tags or packaging. After 10 days, all sales are FINAL. No price adjustments. All sales final on sale merchandise, trunk show merchandise, jewelry, swimwear, lingerie, and home products. Thank you for understanding.
You are responsible for any return shipping costs. Les Pommettes is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.
Returns should be addressed to:
Les Pommettes Returns
158 N Robertson Blvd.
Los Angeles, CA 90048
We will process your return as soon as possible but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. We have no control over how long the void/refund will take to show up on your credit card statement, and we ask that you please check with your credit card provider for updates once you've received the refund notification email.
We have the right to deny refunds if the merchandise returned does not meet our return policy requirements.
This website is expressly owned and operated by Les Pommettes. The website address for lespommettes.com is 158 N. Robertson blvd. Los Angeles, CA 90048. Unless otherwise noted, all design and content featured on lespommettes.com- including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Les Pommettes. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of Les Pommettes. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from lespommettes.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
Limitation of Liability
Given the unpredictability of technology and the online environment, Les Pommettes does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Les Pommettes shall not be liable for damages of any kind related to your use of or inability to access this website.
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on lespommettes.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. But please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Les Pommettes product is listed at an incorrect price due to photographical error, typographical error or error in pricing information received from our suppliers, Les Pommettes shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Les Pommettes shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Les Pommettes shall issue a credit to your credit card account in the amount of the incorrect price.
At lespommettes.com, we go out of our way to select the kind of distinctive merchandise for which the Les Pommettes name is recognized. Please understand that many of our featured items are selected in limited quantities and, because of their limited availability, their stock will not and cannot be refreshed. That means once an item is gone, it may not appear on the website again. When an item featured on lespommettes.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us at 310.289.9209 11 a.m. - 7 p.m. PST.
Les Pommettes products displayed on the website are available in Les Pommettes stores in the United States. The prices displayed at the website, however, are quoted in U.S. Dollars and are valid and effective only in the United States and Canada. Keep in mind, lespommettes.com does not carry every item that you would find in our stores. Pricing
Most products found on lespommettes.com are available in our boutique only, while supplies last. In some cases, merchandise displayed for sale on the website may not be available in our boutique. Les Pommettes may also have different prices or promotional events at different times. Sale prices on the website are Internet-only specials and do not reflect the pricing of Les Pommettes.
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
You agree to indemnify, defend, and hold harmless Les Pommettes, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Although we will make every effort to respond quickly to applicable email messages, lespommettes.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding lespommettes.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through lespommettes.com shall become and remain the property of Les Pommettes. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
By using lespommettes.com, you consent to the use and collection of your information to lespommettes.com. Any information or communication sent to lespommettes.com will be kept in the strictest confidence and will become the property of lespommettes.com, which reserves the right to use and reproduce it for any purpose whatsoever. Please note that use and access to lespommettes.com are subject to the terms, conditions and applicable laws construed in accordance with the Laws of the State of California. Information such as your name, billing address, telephone number, and email address that you provide in processing your order may be used by lespommettes.com to send you emails about new arrivals or special promotions, and/or sales. In the event that you would like to stop receiving such emails from lespommettes.com, simply send an email request to email@example.com, and your email address will be removed within 2-4 weeks.
**Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. lespommettes.com may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The lespommettes.com privacy & security policy only addresses the use and disclosure of information we collect from you on our website.